About Kristi L. Thompson
The Best way to find out about Kristi Thompson is to read the testimonials on this web site. They share client impressions of their work with Kristi and the results they received.
For those who wish a more standard portrait, here is more specific information about Kristi Thompson.
Kristi Thompson has over 20 years of facilitating, training, and performance management experience spanning the academic, manufacturing, medical and service industries. She has a reputation as a creative, energetic professional with strong communication and problem-solving skills.
EDUCATION
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EXPERIENCE
- Principal
Sierra Associates
Monson, MA
1998-Present - Manager of Organizational Development and Training
University of Massachusetts Medical Center
Worcester, MA
1993 to 1998 - Corporate Facilitator
Lifeline Systems, Inc.
Watertown, MA
1992 - Plant Facilitator
Digital Equipment Corporation
Enfield, CT
1984-1991
CERTIFICATIONS
Myers-Briggs Type Indicator Certification
Motorola’s Six Sigma Trainer Certification
Linkage Organizational Development Certification
The Thomas Concept Communications Certification
Recent engagements
Provided long-term culture coaching to a large medical provider administration group for over eight years. Work consists of coaching each individual of the 17-person admin team on how they contribute their very best to this very large team. Work with the Executive Director on both observing the larger group dynamics and nipping potential issues off as quickly as possible. Bi-annual team retreats to work the larger cultural issues. Provide individual coaching, act as retreat leader, and conflict resolution when needed.
Served as the Interim Career Services Director for Clark University Graduate School of Management. Sourced internships for graduate students and prepared students for the both finding and working in the business world.
Provided performance management consulting to an academic department. Developed their first ever performance planning/appraisal process, worked to design metrics to keep the progress moving forward and are currently looking at customer service numbers.
Worked with a manufacturing company to improve the team dynamics and workflow processes.
Provided executive coaching for a college department head working on personal development goals.
Designed and delivered a Customer Service course for a college as the beginning effort to improve the customer service culture of the college.
Instructional Designer for Hewitt-Packard for over eight years, working a numerous projects related to determining the required development skills for a variety of roles and sourcing courses needed for that development.
Instructor for the Consortium of Worcester Colleges management development programs for over 10 years.
